Hyatt’s Billions-Dollar Shift to an Asset-Light Strategy | Wall Street Journal

Hyatt shifts business model, selling properties to reinvest in expanding its luxury hotel offerings.

Hyatt Hotels is transforming its business model by selling the majority of its properties to external owners, allowing it to reinvest in luxury and expand its offerings. Since 2017, the company has sold over $4 billion in assets, using the proceeds to acquire high-end brands like Miraval and Apple Leisure Group, and doubling its luxury hotels. This shift is part of a broader effort to transition from property ownership to becoming a management and franchise business.

Hyatt’s strategy stands out among competitors like Marriott and Hilton, which also began with large real estate portfolios before adopting similar asset-light approaches. CEO Mark Hoplamazian emphasized that Hyatt took a more deliberate route, avoiding rapid sales that could lower asset value. By being patient, Hyatt was able to sell properties at top value while maintaining profitability for shareholders.

This transition has enhanced Hyatt’s cash flow and allowed the company to maintain closer relationships with property owners. The company continues to buy non-real estate platforms that diversify its customer offerings. While Hyatt remains committed to further asset-light growth, the primary focus remains on expanding its management base while providing high-quality hospitality experiences.

As part of its growth strategy, Hyatt has also increased its franchise base significantly, particularly in the upscale and mid-scale categories, and introduced franchising in Europe. The expansion aligns with growing market segments, reinforcing Hyatt’s presence globally.

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