Cultural institutions must ensure their relevance, attract diverse and recurring audiences, diversify income streams, advance digitalization, and enhance the visitor experience. They must also strengthen community engagement, lead in sustainability, and improve governance.
All of this aims to boost their economic sustainability and long-term resilience, ensuring lasting social impact and enabling them to play an active role as agents of social change. We work alongside them to identify, prioritize, and activate initiatives that address these challenges.

We develop strategic plans that guide informed decisions and set long-term cultural and organizational goals. Our approach includes global trend analysis, institutional diagnostics, and opportunity identification emphasizing emerging audiences, ESG, inclusion, and social impact. We integrate participatory governance, digital innovation, financial sustainability, and community engagement, all measured through Balanced Scorecard KPIs.

We promote strategic collaborations between public, private, and third sector institutions to enable shared programming, audience outreach, and communication. We also support the development or reinforcement of formal associations, providing them with clear roles, governance mechanisms, and platforms for joint action that strengthen cooperation and long-term sector sustainability.

We contribute to the design of cultural and educational programming strategies that are diverse, coherent, and audience focused. Our approach blends curatorial vision, operational feasibility, and commercial appeal. We also support the management of food services, retail operations, and third-party rentals, enhancing both the visitor experience and the institution’s financial ecosystem.

We support our clients in redesigning their operating model by aligning six key dimensions: efficient processes, clear organization, integrated suppliers, optimal locations, connected information systems, and effective governance. This approach enhances agility, efficiency, and coordination, enabling the business to scale in an orderly manner, with clearly defined roles and technology as an enabler.

We provide operational excellence solutions to maximize efficiency, reduce costs, and improve service quality. We design operational plans, policies, and procedures that align daily operations with the asset’s strategic vision. We intervene in all phases—from opening to mature operation—ensuring scalability and performance control.

New Projects

We work alongside institutions and project teams in the design and development of new museums or cultural initiatives, from defining their focus to launching operations. We help build a clear, sustainable value proposition aligned with their context. Our strategic and operational guidance supports the project in developing its own capabilities, structuring effectively, and maximizing its chances of becoming a relevant and enduring initiative.

We support the identification and selection of the most suitable technologies and applications to accelerate the digitalization process at every stage, enhancing conservation, access, audience engagement, and visitor experience, while also promoting sustainability, strengthening accountability, and maximizing social impact.

Sustainability

We offer specialized consulting to integrate sustainable practices, optimize energy efficiency, reduce carbon footprint, and manage resources. Beyond improving internal performance, cultural institutions can promote sustainability among their audiences and visitors, becoming facilitators of social change. We help them exceed standards, strengthen resilience, generate positive impact, and transform environmental challenges into opportunities for growth and lasting value.